KCL AutoCAD/Revit Files

Frequently Asked Questions

Are exact dimensions critical to quote or install a walk-in?
Kolpak can build to exact specifications in ½” increments. However, we build standard size panels and in quoting them you would be saving lead-time and cost.

Do all walk-ins require an insulated floor?
Insulated floors are required for freezers. Coolers may need an insulted floor depending on application.

Are optional heights available?
Optional heights are available, we can build to an exact “hold-to” dimension but standard heights are preferred. If time is of the essence, then we recommend staying with standard dimensions.

Do I need to pull local building codes?
Kolpak carries major approvals such as Los Angeles, California fabricators license, Ohio Builder’s Code, New York City, Factory Mutual, NSF, UL, and City of Houston. However it is the responsibility of the installer to ensure all local codes are met.

Can Kolpak provide me with a list of qualified local installation companies?
Yes, this is available upon request as well as a Factory Sponsored Deliver & Install program whereby Kolpak coordinates the shipment and installation of the walk-in.

How do I obtain a quotation?
Please use the Rep Locator on our website. For a quote guideline you can reference a quote sheet that is also available on our website. It is best to have the questions that are prompted on this sheet answered prior to contacting the Rep in your area.

What basic information do I need in order to obtain a quotation?
Questions critical to obtaining a quotation can be found on the “Request for Quotation” worksheet found on our website.

Is there a limit to the number of compartments?
There is no limit to the number of compartments in a walk-in.

Are there options on finishes?
Yes, we have a list of available finishes on our web site that we stock, but custom interior or exterior finishes are available upon request.

Can I install it outside?
Yes, but this information is required on the front-end of the quote as there are differences between inside and outdoor walk-ins. Also, if the unit is to be flashed into the building this information is required when quoting.

Do you make a walk-in that is ADA approved?
Yes, it is available upon request.

Do you offer additional lighting?
Yes, various lighting options are available.

Do you offer a lockable door?
Yes, our standard walk-in comes with a cylinder lock and a padlock provision.

Do you provide refrigeration as well?
Yes, we both manufacture and buyout refrigeration systems for support the walk-in boxes we sell. We can quote other refrigeration per specification upon request.

How do you prevent the door from icing or sweating?
Standard doors on coolers are trimmed in FRP which does conduct heat or cold. On coolers with an interior ramp or freezers a perimeter heater wire is standard.

Do you offer any energy-saving features?
Kolpak closely matches refrigeration with the requirements as well as strip curtains or air doors in order to improve energy efficiency. Also, we offer a variety of panel thicknesses greater than 4” which improve R-values.

What is R-value and why is it important?
R-value is a number rating used to measure the effectiveness of insulation. The higher the R-value the better the insulating properties.

Do you have a California Energy Commission compliant walk-in?
Yes, as well as the ability to transition from 5” to 4” thick panel where combination boxes are required.

What are your lead-times?
Approximately ten to fifteen days, however some options carry longer lead-times.

What is your warranty on panels?
Foamed in place panels (excluding doors) are warranted to be free from defects or workmanship under normal use and service for a period of ten years from the date of original installation. Painted surfaces shall be warranted eighteen months.

Can I install the panels myself?
Panels are modular by design and generally require more than one person. Kolpak recommends local experts be contacted for both panel and refrigeration installation.

Can I expand my walk-in if my business demands it?
Absolutely, our design accommodates this requirement.

What provides the insulation properties in a walk-in panel?
Closed cell polyurethane foam is the primary insulating material in Kolpak walk-ins.

How do I clean my walk-in?
A mild soapy detergent is approved – damp mop only.

What does Kolpak do differently with their door to prevent sagging?
Kolpak has heavy-gauge metal backing that is tied into the door frame as well as foamed in place.

How long has Kolpak been in the walk-in business?
Kolpak was founded in 1969 and is currently owned by Welbilt. 

Are the panels acceptable in any environment?
Kolpak has walk-ins installed in all fifty states as well as internationally. While snow and wind loads are sometimes a concern, Kolpak has a design for every environment.